PRIVACY POLICY

1.1.        This Privacy Policy applies exclusively to the collection and processing of personal data that is done by MESTRE RAPOSA for the strictly necessary purposes of managing the services offered through its website, as well as for the marketing and commercial activity of MESTRE RAPOSA, thus allowing the use of these services to proceed expeditiously and without inconvenience.

2.1.        Personal data is all information of any nature and type, including sound and image, relating to a person, and which identifies it or makes it identifiable, directly or indirectly, namely by referencing one or more of the elements related to its identity or personal life.

2.2.        A person shall be considered as identifiable if he or she can be directly or indirectly identified by reference to an identification number or one or more specific elements of his or hers physical, physiological, psychological, economic, cultural or social identity.

3.1.        MESTRE RAPOSA, as data controller, is the entity responsible for the collection and processing of the Users' personal data, deciding which categories of data are collected, what treatment is to be given to them and the purposes for which they are used.

4.1.        MESTRE RAPOSA will collect and treat the following categories of personal data:

1. Contact Data, namely, (a) Name; (b) E-mail address; (c) Telephone number; (d) Address; and (e) Message;
2. Newsletter Subscription Data, namely, (a) Name; and (b) E-mail address;
3. Statistic Data, namely, MESTRE RAPOSA’s website usage data for development purposes, service improvement, user’s website navigation experience customisation and facilitation.

4.2.        The data mentioned is collected and treated in compliance with MESTRE RAPOSA’s legal obligations, and, if necessary, solely after the Users’ consent being obtained. They are stored in properly secured databases and they are not, in any occasion used for another end than that for which consent was obtained.

5.1.        Cookies are small pieces of information that can help identify your browser and that may store data such as settings and Users’ preferences.

5.2.        MESTRE RAPOSA may store cookies on your device to maximize the navigation’s customisation and easiness, as well as for statistical purposes. These cookies will not provide any User’s reference or personal data.

5.3.        Cookies may also be used to solve problems, for statistical purposes, as a quality assurance and to monitor the system’s security.

5.4.        With the exception of the cookies specifically necessary to the website’s performance, the storage of other cookies will always depend on the User’s acceptance and consent. This consent can be revoked at any time through the specific browser’s tools.

5.5.        The User may configure his browser to notify him and to reject or disable any cookies, acknowledging however that this may affect the normal website operation and performance.

6.1.        The personal data collected by MESTRE RAPOSA is intended for the management of Users relations, namely commercial relations and information and marketing actions regarding MESTRE RAPOSA’s services and products.

7.1.        MESTRE RAPOSA stores and keeps the data for a maximum of two years. After which the data is deleted, excepting those that must be kept for compliance of MESTRE RAPOSA’s legal obligations, and only for the sufficient and necessary time, after which they will be deleted.

8.1.        The User, as holder of the personal data, can request access to his data to MESTRE RAPOSA, as well as object or oppose to its treatment and to revoke his consent. The User can also limit the data treatment, as well as rectify and delete this data by requesting it by e-mail sent to info@mestreraposa.com, and he or she will receive an e-mail communication confirming it as soon as this procedure is completed.

8.2.        The User can also, at any time he or she feels the rights, as described in the previous paragraph, are being denied, to file a formal complaint with the National Commission for Data Protection (Comissão Nacional de Protecção de Dados – CNPD).

9.1.        MESTRE RAPOSA ensures the security of the personal data made available through the use of technical and organisational measures appropriate to ensure a level of security suitable to the risk, considering the nature, the scope, the context and the purposes of treatment, and, the risks, probability and variable severity for the Users.

10.1.     MESTRE RAPOSA may use third parties to provide certain services, such as maintenance, technical support, commercial management or marketing services, and these third parties may have access to some of the personal data, namely those necessary to go through with the services provided.

10.2.     MESTRE RAPOSA ensures that the third parties that have access to the data are credible and offer high protection assurances and that it will never transmit to them any data other than that necessary for the service hired to be provided.

10.3.     MESTRE RAPOSA continues to be responsible for the treatment of the personal data made available.

10.4.     MESTRE RAPOSA can also transmit data to third parties within the scope of investigations, inquires and judicial, administrative or similar proceedings, as long as so ordered by decision of a competent authority.

11.1.     Should any personal information, due to a certain service being provided to MESTRE RAPOSA, be transferred to third parties in countries which are non-Members to the European Union, MESTRE RAPOSA will comply with the applicable legislation, namely in what concerns the appropriate level of protection offered to the personal data and the requisites for such transfers, not transferring personal data to jurisdictions that will not provide adequate security and protection assurances.

12.1.     MESTRE RAPOSA reserves the right to readjust or modify this Privacy Policy at any time, with these changes being publicized.

13.CONTACTS

Should you have any doubts or questions regarding this privacy policy or the privacy practices of MESTRE RAPOSA, contact us by e-mail.